Open to opportunities

Akash Gaikwad

@akashgaikwad

Message

Customer-focused chat/process specialist with strong communication and problem-solving skills.

India

Message

What I'm looking for

I am seeking a customer-facing role (chat/process/support) where I can use my communication, typing, and problem-solving skills to assist customers and support marketing or collections teams while growing professionally.

I am a customer-focused professional with experience supporting marketing teams and delivering client-facing services across industries including real estate and finance.

At Housing Circle I supported marketing leadership with project organization, administrative work, and campaign research; at Bajaj Finance I worked at ground level performing collections, cold calling, and customer interactions that strengthened my communication and negotiation skills.

I bring strong typing and problem-solving abilities, digital marketing exposure, live event production experience, and a commitment to professionalism and continuous improvement.

Experience

Work history, roles, and key accomplishments

Marketing Support Associate

Housing Circle

Jan 2021 - Jan 2023 (2 years)

Provided administrative and research support for marketing campaigns, helping deliver projects for startups and improving campaign effectiveness between 2021 and 2023.

Marketing Research Administrative Coordination Digital Marketing Communication Project Coordination Client Relations

Collections Associate

Bajaj Finance

Jan 2019 - Jan 2020 (1 year)

Worked at ground level on collections and recovery activities including cold calling and processing bounced charges, contributing to team collection targets in 2019–2020.

Collections Cold Calling Negotiation Data Entry Problem Solving