Sneha KolipakaSK
Open to opportunities

Sneha Kolipaka

@snehakolipaka

Marketing professional with international exposure and strong counseling skills.

India

What I'm looking for

I am looking for a challenging role that allows me to apply my skills while fostering continuous learning and growth.

I am a dedicated marketing professional with a strong background in counseling and customer support. My experience as a Voice Process Associate at 24-7intouch has equipped me with the skills to effectively communicate with clients and resolve their queries. I take pride in my ability to handle escalation calls and provide exceptional service to both employees and customers.

With a BBA degree from Spoorthy College, I have a solid foundation in business administration, complemented by my achievements as a qualified team leader. I am self-motivated and hardworking, always seeking opportunities for continuous learning and growth in my career. My interests include taking initiative and accepting responsibility, which drives me to excel in my professional endeavors.

Experience

Work history, roles, and key accomplishments

24

Voice Process Associate

24-7intouch

Feb 2021 - Jan 2023 (1 year 11 months)

Worked as a Voice Process Associate, supporting employees and customers through calls, resolving queries, and handling escalation calls. Developed strong communication and problem-solving skills while managing customer interactions.

Education

Degrees, certifications, and relevant coursework

Osmania University logoOU

Osmania University

Bachelor of Business Administration, Business Administration

2020 - 2024

Grade: 90 percentage

Pursuing a Bachelor of Business Administration with a focus on business administration and management. Achieved a high percentage reflecting strong academic performance.

Tech stack

Software and tools used professionally

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Sneha Kolipaka - Voice Process Associate - 24-7intouch | Himalayas