AHAkari Honda
@akarihonda
Multilingual customer service professional with hairdressing experience and strong cultural fluency.
CroatiaWhat I'm looking for
I am a multilingual customer service professional with hands-on experience in hairdressing and retail. I combine client-facing roles with strong communication skills in German, English, and Japanese.
I have worked for Teleperformance Hrvatska on the PayPal project and served as a customer service agent at Mplus Zagreb for the felmo project, demonstrating reliability in high-volume support environments.
My vocational training includes completion of a hairdressing program in Esslingen and multiple salon positions where I developed technical styling skills and client care expertise.
I enjoy travel, cultural studies, fashion and design, and I bring curiosity and adaptability to roles that require empathy, language skills, and attention to detail.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
Teleperformance Hrvatska
Jun 2023 - Present (2 years 5 months)
Worked on the PayPal project providing customer support and transaction assistance to users, ensuring timely resolution of payment and account issues.
Customer Service Agent
Mplus Zagreb
Jan 2022 - Feb 2023 (1 year 1 month)
Provided customer service support for the Felmo project, handling inquiries and resolving client issues to maintain service quality and satisfaction.
Hairdresser
Marija Frizerski Obrt
Sep 2021 - Sep 2021 (0 months)
Provided hairdressing services including cuts and styling during a short-term engagement at a local salon.
Hairdresser
Fairhair by Susanne Horžinek
Sep 2018 - Aug 2021 (2 years 11 months)
Served as a trainee hairdresser performing client consultations and styling services while developing technical cutting and colouring skills in a salon environment.
Sales Assistant
Boutique Paradox
Mar 2016 - Apr 2018 (2 years 1 month)
Worked as a sales assistant handling sales transactions, merchandising and customer interactions in a retail boutique.
Sales Assistant
Müller
Dec 2015 - Jan 2016 (1 month)
Performed sales and cashier duties in a retail environment, assisting customers and managing transactions.
Apprentice Hairdresser
Oli's Frisuren
May 2011 - Jun 2011 (1 month)
Completed a school practicum in hairdressing, assisting senior stylists and learning practical salon techniques.
Pastry Intern
Konditorei Damiano
May 2010 - Jun 2010 (1 month)
Completed a school practicum in pastry, assisting with baking and dessert preparation under supervision.
Education
Degrees, certifications, and relevant coursework
Srednja frizerska škola, Esslingen
Vocational Certificate, Hairdressing
2018 - 2021
Completed vocational secondary education in hairdressing at Srednja frizerska škola in Esslingen from 2018 to 2021.
RKU Medicinska škola, Ulm
Medical Studies
2015 - 2016
Attended medical school (RKU Medicinska škola) in Ulm during 2015–2016.
Öde Trgovačka škola, Göppingen
Commercial/Trade Studies
2014 - 2015
Attended vocational commercial/trade school (Trgovačka škola) in Göppingen during 2014–2015.
Staufeneck-Realschule, Salach
General Secondary Education
2013 - 2014
Attended Staufeneck-Realschule in Salach for general secondary education during 2013–2014.
Osnovna škola, Stuttgart / Göppingen / Donzdorf
Primary School Certificate, Primary Education
2004 - 2013
Completed primary education across schools in Stuttgart, Göppingen, and Donzdorf from 2004 to 2013.
Availability
Location
CroatiaAuthorized to work in
Job categories
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