akanksha trivedi
@akankshatrivedi
Experienced Salesforce Consultant with a strong background in CRM systems.
What I'm looking for
I am a seasoned Salesforce Consultant, Business Analyst, and Architect with 14 years of experience in the Salesforce ecosystem. My expertise lies in managing and implementing CRM systems, particularly focusing on Sales Engagement, Service Processes, and Order Management. As a 13x certified professional, I have a proven track record of driving strategic sales transformation initiatives and ensuring best practices in user story management.
Throughout my career, I have successfully led high-performing teams and facilitated meetings with executive-level project sponsors, showcasing my exceptional coordination and leadership skills. I have a comprehensive understanding of the Salesforce platform, including Force.com, Apex, Visualforce, and Lightning, which allows me to deliver end-to-end product development solutions that meet and exceed client requirements.
Experience
Work history, roles, and key accomplishments
Salesforce Consultant
Freelance
Apr 2024 - Present (1 year 3 months)
Spearheaded the design and architecture for Sales, Service, and CPQ processes for a Revenue Cloud client. Led high-performing teams and facilitated meetings with executive-level sponsors, ensuring project milestones were met on time and within budget.
Salesforce Architect
Uberall
Aug 2021 - Apr 2022 (8 months)
Implemented design and architecture for Sales, Service, and CPQ processes for a product client. Demonstrated strong project management skills and facilitated meetings with teams and executive sponsors.
Salesforce Manager
WhiteHat Jr
Jan 2021 - Oct 2021 (9 months)
Designed a sales system to convert leads into opportunities. Developed reusable components and integrated Salesforce with AWS for data archiving.
Business Integration Architect
Accenture
Jul 2021 - Aug 2021 (1 month)
Optimized business processes for the Pharma industry by addressing technology pain points. Designed and implemented security measures for sensitive data on the cloud.
Lead Salesforce Engineer
CMA CGM S.A.
Jan 2020 - Jan 2021 (1 year)
Managed Quote and Price management processes using CPQ. Customized pricing processes and implemented complex calculations and integrations.
Lead Salesforce Engineer
Finning
Dec 2016 - Jan 2020 (3 years 1 month)
Handled complex product and pricing configurations using Salesforce CPQ. Developed functionalities for quote management and eSignature processes.
Lead Salesforce Engineer
Persistent Systems Ltd
Jul 2014 - Dec 2016 (2 years 5 months)
Developed a Salesforce-based solution for care coordination, integrating with analytics and EMR systems to enhance patient management workflows.
Education
Degrees, certifications, and relevant coursework
Galgotias College of Engineering and Technology
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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