Amruta Udgiri

I’m a Salesforce-certified professional with 6+ years of experience designing, developing, and optimizing Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud. I specialize in analyzing business requirements, creating technical solution concepts, and implementing scalable CRM solutions in agile environments.

In my recent roles, I’ve delivered high-quality implementations by translating functional needs into technical designs, collaborating with stakeholders, and supporting user acceptance testing and go-live processes. I built automation and background processing using Batch Apex and Lightning Flows, while refining solutions to improve operational efficiency.

As an Engineering Lead (Salesforce CRM), I led technical design and implementation for enterprise clients, gathering and analyzing requirements to produce scalable technical architectures. I also implemented case management systems like Email-to-Case and Web-to-Case, and I’ve improved system performance and code quality through refactoring and optimization—always with a client-facing, consulting mindset.