Hardik Baldania

Led end-to-end delivery of Salesforce and Dealhub CPQ, managing technical scope, prioritization, and sprint planning to deliver on-time launches and automated pricing/workflow processes.

Managed day-to-day Salesforce operations for 300+ users and implemented advanced CPQ rules and guided selling, improving quote accuracy by 30% and delivering scalable quote-to-cash workflows.

Migrated legacy systems to Salesforce CPQ, automated complex pricing and approval processes, and led UAT and sandbox validation to streamline quoting and pricing workflows.

Delivered enterprise-scale Salesforce implementations including CPQ, integrations via REST/SOAP, and custom Lightning/Apex solutions, increasing platform adoption and client ROI.

Developed Apex triggers, workflow rules, and reports to automate sales operations and resolved system bugs to improve performance for client solutions.

Customized Salesforce with objects, fields, and page layouts, enforced data hygiene and security controls to improve data quality and operational efficiency.

Managed sales team and CRM implementation, increasing sales by 30% and improving customer retention by 20% through forecasting and loyalty programs.

Led lead-generation initiatives and product education that boosted sales by 18% and increased repeat business by 23% through loyalty programs.

Completed a Bachelor of Commerce in Accounts and Finance, focusing on accounting principles and financial management.