Akanimo Effiom

I am a highly motivated Customer Service Specialist with over 3 years of experience in inbound and outbound cold calling, appointment setting, lead generation, and B2B marketing. My career has been defined by my ability to identify potential leads, qualify them, and set appointments that drive business growth. I have a proven track record in selling insurance schemes and delivering top-tier customer service while managing client relationships effectively.

During my tenure at the National Home-grown School Feeding Program, I honed my skills in customer service by assisting customers with product inquiries and managing multiple chat sessions simultaneously. My role as a Lead Qualifier at Versatel Marketing further developed my expertise in conducting outbound cold calls, qualifying leads for health insurance schemes, and setting appointments for the sales team. I pride myself on my strong work ethic, excellent communication skills, and ability to meet and exceed performance targets.