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Ajith Kumar

@ajithkumar8

Customer support associate manager focused on voice processes, service excellence, and reliable customer communication.

India
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What I'm looking for

I’m looking for a challenging position that uses my acquired knowledge, communication, coordination, and practical skills to achieve excellence—bringing creative thinking, reliability, and a customer-focused mindset to the role.

I’m a Customer Support professional with experience in voice process operations and customer assistance roles, including time as an Associate Manager. I focus on practical, dependable support work and clear communication to keep service quality strong.

Over my career, I’ve worked across customer support and voice processing environments, building experience in coordination, communication, and problem handling. I bring a quick-learner mindset and constructive thinking to help teams deliver consistent outcomes.

I also strengthen my service work with tools and technical skills—like MS Excel and MS Word—alongside Python, AWS, and PySpark. I’m motivated to take on a challenging role where my acquired knowledge and coordination ability can drive excellence.

Experience

Work history, roles, and key accomplishments

JL

Associate Manager (Customer Support)

Jubilant Retail Private Limited

Apr 2017 - Nov 2022 (5 years 7 months)

Worked as an Associate Manager (Customer Support) at Jubilant Retail Private Limited, supporting customer service operations.

Education

Degrees, certifications, and relevant coursework

MC

Manmull Jain College

Bachelor of Science, Computer Science

2015 - 2018

Grade: 78%

Activities and societies: Compatible communication skill; Constructive thinking; Self confidence; Quick learner; Listening music; Gym trainer.

Earned a BSc in Computer Science from Manmull Jain College (Madras University), studying from 2015 to 2018 and achieving 78%.

CS

Chennai Higher Secondary School

Higher Secondary Certificate (HSC), Higher Secondary

2013 - 2015

Grade: 72%

Completed HSC at Chennai Higher Secondary School from 2013 to 2015, achieving 72%.

CS

Chennai Higher Secondary School

Secondary School Leaving Certificate (SSLC), Secondary Education

2012 - 2013

Grade: 78%

Completed SSLC at Chennai Higher Secondary School from 2012 to 2013, achieving 78%.

Tech stack

Software and tools used professionally

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