At Dangote Industries Limited, I manage user identities and access across Microsoft Entra ID and Active Directory, and support onboarding and offboarding. I also administer Microsoft 365 services, including mailbox provisioning and Exchange Online troubleshooting.
I support Exchange Online features such as mail flow and shared mailboxes, and help users with MFA enrollment and sign-in issues. I also manage endpoint enrollment and compliance checks in Microsoft Intune.
At Testee Fried Chicken, I provided frontline IT support and resolved hardware and software issues across Windows, Mac OS, and Microsoft Office. I also managed Active Directory accounts and groups and maintained Group Policies.
At Jumia Nigeria, I supported local endpoints, installed and configured hardware and software, and handled IT requests through GLPI and Zendesk. I also supported Google Workspace users and managed OS imaging and configuration for Linux, MacOS, and Windows.
