ajibade ololade
@ajibadeololade
I improve client engagement and operations through customer support, CRM management, and cross-functional coordination.
NigeriaWhat I'm looking for
At Trade Depot, I handle incoming customer queries, maintain accurate CRM records, and coordinate with operational teams to meet client needs for products and services.
Previously, at Oxford International Group, I coordinated client communications for real estate transactions, prepared project reports for the General Manager, and hired, trained, and supervised employees.
I also presented broadcasts at Afrospace IV, interviewing guests and engaging audiences. I bring CRM, Zendesk, Freshdesk, Intercom, Microsoft Office, negotiation, and clear communication to work that strengthens client relationships and operational efficiency.
Experience
Work history, roles, and key accomplishments
Customer Service Support Associate
Trade Depot
Mar 2022 - Present (4 years 7 months)
Handled all incoming customer queries and questions, referring clients to appropriate departments as needed. Maintained an accurate CRM database by entering and updating client information, and tracked down sources of special products and services while liaising with the operational team.
Education
Degrees, certifications, and relevant coursework
Adekunle Ajasin University
Bachelor of Education, History
2020 -
Pursued a Bachelor of Education in History, developing strong analytical and communication skills.
Availability
Location
NigeriaAuthorized to work in
Job categories
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