Ajaykumar KSAK
@ajaykumarks
Application Support Engineer at Yalamanchili Solution For Payments, resolving card payment incidents and building an automated log analyzer.
IndiaWhat I'm looking for
I have 1 year of experience in production support, working with production applications and IT systems. My key challenges included application downtime, performance issues, troubleshooting errors, log analysis, and incident management. I focused on resolving issues within defined SLAs, prioritizing critical incidents, coordinating with technical teams, following escalation procedures, and maintaining application availability.
Experience
Work history, roles, and key accomplishments
Application Support Engineer
Yalamanchili Solution For Payments
Aug 2025 - Present (1 year 3 months)
Provide L1/L2 production support for card payment applications and APIs in a 24/7 environment, ensuring availability and smooth transaction processing. Investigate transaction failures and API-related incidents, resolve them within SLAs, and perform root cause analysis.
Education
Degrees, certifications, and relevant coursework
QSpiders Academy
Python Full Stack Development, Full Stack Development
2025 -
Completed a Python Full Stack Development certification in 2025.
KLN Arts & Sciences College
Bachelor of Science, Computer Science
2022 - 2025
Grade: 8.3 CGPA
Pursued a Bachelor of Science in Computer Science, achieving a CGPA of 8.3.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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