Ajay bisht

I am a resourceful technology support professional with strong experience in IT support, claims processing, and network configuration. I prioritize high productivity, clear communication, and efficient task completion to deliver exceptional client satisfaction.

In recent roles I improved ticket resolution timelines and streamlined support processes, implementing a knowledge base that reduced repetitive issues by 25%. I also optimized claims workflows, achieving a 30% improvement in processing speed and accuracy.

I have hands-on experience monitoring service requests, creating documentation for common IT tasks, and ensuring timely, satisfactory completion of support work. I led a team project that achieved 95% compliance with HIPAA standards, demonstrating attention to data security and regulatory requirements.

I seek to apply my combined IT support and claims-management skills to roles where process improvement, accuracy, and client-focused support are priorities.