Ajahnique Escobar
@ajahniqueescobar
Dedicated customer service representative with strong communication skills.
What I'm looking for
I am a dedicated customer service representative with a proven track record in handling customer inquiries and managing data effectively. My experience spans over three years in remote positions, where I have honed my skills in communication, critical thinking, and data management. I pride myself on maintaining confidentiality and providing exceptional support to customers.
Throughout my career, I have worked with reputable organizations such as Serco Incorporated and Zimmerman Associates, where I successfully managed incoming calls and utilized software systems for data management. My educational background includes an Associate of Arts degree from the University of Phoenix, which has equipped me with a solid foundation in various professional skills.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Serco Incorporated
Mar 2021 - Mar 2022 (1 year)
Utilized software system for data management and handled incoming calls. Maintained confidentiality of sensitive information in a remote work environment.
Customer Service Representative
Zimmerman Associates, Inc.
Jun 2019 - Mar 2021 (1 year 9 months)
Handled incoming calls and utilized a software system for data management. Maintained confidentiality of sensitive information.
Education
Degrees, certifications, and relevant coursework
University of Phoenix
Associate of Arts, General Studies
Obtained an Associate of Arts degree. Focused on developing foundational knowledge and skills relevant to various professional fields.
Unknown
High School Equivalency Credential, General Education
Achieved a High School Equivalency Credential, demonstrating foundational academic proficiency.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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