Aissata Kane

I am an experienced customer support and business development professional with a strong record of direct and digital customer interaction across international retail and hospitality settings.

At Marc O’Polo I managed customer support across phone, chat, email, WhatsApp and in-person channels, handled complaints, resolved issues, advised customers on products, and maintained customer data in Salesforce.

Previously, I worked in hospitality as a waitress in Munich where I delivered front-line service, coordinated with kitchen and bar teams, and upheld high service and cleanliness standards.

I bring multilingual communication (French, English, German, Italian), solid CRM management, problem-solving, teamwork, and adaptability to dynamic, international environments and thrive in customer-focused roles.