Aishwarya NairAN
Open to opportunities

Aishwarya Nair

@aishwaryanair1

Experienced Salesforce Functional Lead with a focus on quality assurance.

India
Message

What I'm looking for

I am looking for a role that fosters collaboration, values quality assurance, and offers opportunities for professional growth.

As a Salesforce Functional Lead with over 8 years of experience, I have honed my skills in leading comprehensive testing initiatives for Salesforce implementations. My expertise spans across Sales Cloud, Service Cloud, and custom applications, where I have successfully managed QA teams and ensured high-quality releases in Agile environments. I am passionate about driving operational excellence and enhancing user adoption through effective collaboration and rigorous testing.

Throughout my career, I have demonstrated my ability to convert business needs into functional specifications and user stories. I have a proven track record in test planning, execution, defect management, and integration testing across multiple Salesforce platforms. My commitment to continuous process improvement and stakeholder management has allowed me to thrive in fast-paced environments, ensuring that all requirements are met and that testing processes are efficient and effective.

Experience

Work history, roles, and key accomplishments

AL
Current

Salesforce Functional Lead

Accenture India PVT LTD

Jan 2021 - Present (4 years 6 months)

Worked with business stakeholders to gather, analyze, and document detailed requirements for Salesforce enhancements and implementations. Performed end-to-end manual testing of Salesforce applications, including test planning, test case creation, execution, and defect tracking.

IL

Test Specialist

IBM India Pvt Ltd

Jan 2017 - Jan 2021 (4 years)

Responsible for preparing a requirement traceability matrix to ensure that all requirements are covered with respective test cases in the Quality Center for tracking, reporting and managing the bug life cycle during the testing process. Executed test cases, analyzed and documented results, reported and tracked bugs (JIRA), verified and validated fixes and worked with the development team to resolv

Education

Degrees, certifications, and relevant coursework

MU

Mumbai University

Bachelor of Engineering, Information Technology

Grade: 8.01

Completed a Bachelor of Engineering in Information Technology, focusing on core concepts and applications within the field. Achieved a GPA of 8.01.

Tech stack

Software and tools used professionally

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