178_ISHAN BASAK
@ishanbasak
I test and design Salesforce solutions across Sales Cloud, Marketing Cloud, and Pardot.
IndiaWhat I'm looking for
Expertise in managing Admin roles and testing roles in Salesforce applications across Pardot, Sales Cloud, and Marketing Cloud, while resolving client issues raised through ServiceNow and designing features for client requirements.
I've built three years of experience in functional, regression, scenario, and user acceptance testing using Agile methods. I use tools including LWC, SOQL, Data Loader, Jira, Azure DevOps Services, and ServiceNow to support efficient, client-centric Salesforce solutions.
Experience
Work history, roles, and key accomplishments
Salesforce QA/BA professional with 3 years of experience in testing Salesforce applications, including Pardot, Sales Cloud and Marketing Cloud. Proficient in Solving client end issues raised on Service Now and efficienciently creating feature designs on Salesforce.
Education
Degrees, certifications, and relevant coursework
Kalinga Institute of Industrial Technology, Bhubaneswar
B.Tech, Information Technology
2019 - 2023
Kalinga Institute of Industrial Technology
Bachelor of Technology, Information Technology
2019 - 2023
Pursued a B.Tech in Information Technology, building a foundation in technologies like React.js and CSS.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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