Aisha Ndam
@aishandam
Dedicated Human Resource Specialist with a passion for employee development.
What I'm looking for
I am a vibrant and innovative Human Resource Specialist with over three years of progressive experience in benefits management, administration, and staff recruitment. My journey in HR has equipped me with the skills to evaluate employee performance effectively and collaborate with professionals to provide exceptional HR services. I pride myself on my ability to handle high-volume tasks with accuracy while maintaining a high level of professionalism.
Throughout my career, I have demonstrated a commitment to enhancing customer satisfaction and driving sales growth as a Customer Service Representative. My experience includes generating quotations, maintaining product knowledge, and resolving customer inquiries promptly. I believe that my strong communication and interpersonal skills are key to building lasting relationships and ensuring a positive work environment.
I am passionate about developing HR policies and procedures that improve workplace efficiency and compliance. My goal is to attract and retain top talent while fostering a positive and productive work environment. I am eager to contribute my expertise in HR to a dynamic organization that values employee development and engagement.
Experience
Work history, roles, and key accomplishments
Human Resource Specialist
M/S VANBIC ENTERPRISE
Jan 2022 - Jun 2024 (2 years 5 months)
Developed HR policies, led recruitment efforts, mediated employee conflicts, and conducted training sessions. Utilized HR metrics for workforce planning and supervised staff for high performance.
Customer Service Representative
CCI KENYA
Jan 2024 - Mar 2024 (2 months)
Managed customer inquiries and complaints, generating quotations and maintaining product knowledge. Collaborated with team members to resolve issues and utilized CRM software for customer interactions.
Human Resource Specialist
KENYA BUREAU OF STANDARDS
Sep 2023 - Dec 2023 (3 months)
Coordinated HR communications, organized documents, assisted in recruitment, and managed employee performance appraisals. Supported onboarding and offboarding processes and maintained company policies.
Education
Degrees, certifications, and relevant coursework
Kiriri Women University of Science and Technology
Diploma, Human Resources Management
2022 - 2024
Completed 60 credits in Human Resources Management, focusing on various aspects of HR practices and principles.
Ezesha College
Certificate, Computer and IT, Baking and Catering
2021 - 2022
Completed certificates in Computer and IT, as well as Baking and Catering, enhancing technical and culinary skills.
Our Lady of Mercy Secondary School
High School Diploma, General Education
2018 - 2021
Achieved a High School Diploma, providing a foundational education and essential skills for further studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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