Aisha Ismail

I am an energetic self-starter currently pursuing an honours degree in Environmental Sustainability. My background in customer service has equipped me with the skills to provide exceptional service to clients, particularly in challenging situations. I thrive on helping others and ensuring their needs are met with professionalism and care.

In my recent role as a Freelance Translator, I successfully translated and localized various materials, significantly increasing their popularity among native speakers. My experience as a Management Intern at Smile Dental Clinic allowed me to redesign the organizational chart, enhancing service delivery and team efficiency. I have also worked as a Service Advisor at First City Monument Bank, where I resolved customer complaints and educated clients on digital banking platforms, resulting in improved customer satisfaction.