aisha adeola

I am an empathetic, detail-oriented customer support officer with over one year of experience delivering excellent service via chat, email, and phone. I consistently maintain high satisfaction by resolving complaints, coordinating with internal teams, and logging interactions in CRM tools to improve accuracy and efficiency.

I have supported teams as a remote customer support assistant and as an administrative intern, preparing reports that highlighted recurring issues and recommended process improvements. I hold a B.A. in English Language and recent certifications in Customer Service & Support Fundamentals and Effective Communication, and I am eager to contribute to a dynamic support team focused on customer satisfaction and innovation.