Open to opportunities

Aimen Tabassum

@aimentabassum

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HR Operations Coordinator with expertise in administration and process optimization.

Germany

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What I'm looking for

I am seeking a role that offers opportunities for professional growth and a collaborative work environment.

I am an HR Operations Coordinator currently working at Nexi in Frankfurt, where I manage and process incoming tickets and workflows in our HRMS tool, 'myHR' (Oracle). My role involves maintaining employee personnel files, preparing essential HR documents, and collaborating with various authorities to ensure compliance and efficiency in HR operations.

With a Bachelor of Arts from IU International University of Applied Sciences, I have developed a strong foundation in HR management. My previous experience includes roles as an Administration Officer at Catholic Church Insurance and as a Facilities Coordinator at Infosys Limited, where I honed my skills in office management, customer support, and project coordination. I am passionate about optimizing HR processes and enhancing employee experiences.

Experience

Work history, roles, and key accomplishments

Current

HR Operations Admin/Coordinator

Current

Nexi

Sep 2023 - Present (1 year 9 months)

As a Working Student in HR Operations, responsible for managing and processing incoming tickets in the HRMS tool 'myHR' (Oracle), maintaining employee personnel files, and preparing various HR documents. Collaborated with authorities on social security and payroll processing, and supported onboarding for new employees.

Oracle Payroll Processing Employee Onboarding Time Tracking HR Management Process Optimization

Administration Officer

Catholic Church Insurance CCI

Sep 2022 - Jun 2023 (9 months)

Handled notification processing and data entry for claims vetting, troubleshooting processing errors, and managing ad-hoc requests as required by management in the financial services and insurance sector.

Data Entry Claims Management Troubleshooting Administrative Support

Facilities Administration Officer

Infosys Limited-German HQ

Jan 2021 - Jun 2022 (1 year 5 months)

Managed office activities including customer support, event organizing, and invoice processing. Acted as the main point of contact for internal and external partners, overseeing logistics operations and maintaining server rooms while collaborating with cross-functional teams.

Office Management Customer Support Customer Invoicing Process Logistics Cross Functional Collaboration Project Management

Administrative Assistant

Centre for German Language and Culture (Tandem)

Sep 2017 - Dec 2020 (3 years 3 months)

Supported administrative office activities, managed essential procurement for payments, and provided customer service in a language and culture center.

Administrative Support Procurement Customer Service Office Management