Ailyn Garciga
@ailyngarciga
Experienced social worker and case manager skilled in client services, program management, and administrative operations.
What I'm looking for
I am an experienced social worker and case manager with a strong background in client assessment, program coordination, and administrative operations within county and public service settings. I have a proven record of developing action plans, administering assessments, coordinating outreach, preparing narratives and reports, and delivering high-quality customer service.
I bring cross-functional experience in veterans' services, training and program compliance, accounts payable and financial reconciliation, and tutoring. I am detail-oriented, analytical, and committed to improving client outcomes through research-driven decision making, effective communication, and collaborative community referrals.
Experience
Work history, roles, and key accomplishments
Social Worker I
Miami-Dade County
Jan 2025 - Present (1 year 1 month)
Coordinate client services and referrals, administer assessments, develop action plans, and maintain progress while performing data entry and preparing case narratives to support outcomes.
Library Tutor
Miami-Dade County
Dec 2023 - Dec 2024 (1 year)
Provided research support, gathered data, coordinated scheduling, and delivered customer service to library patrons to improve access to resources.
Teacher / Case Manager
MDPLS
Aug 2010 - Nov 2024 (14 years 3 months)
Identified client needs, created action plans and goals, provided resources and referrals, and facilitated workshops and conferences to support client progress.
Veteran Service Specialist
Miami-Dade County
May 2008 - Aug 2010 (2 years 3 months)
Interviewed veterans, filed VA claims, analyzed medical records and financial data, and supported disability claims to secure monetary awards and community resources.
Program / Training Specialist
Miami-Dade County
Aug 2003 - Jul 2006 (2 years 11 months)
Assessed programs for compliance, identified violations, executed improvements and follow-ups, and facilitated trainings while producing monthly program reports.
A/P Clerk
Apollo Ship Chandlers, Inc.
Dec 1999 - Jul 2003 (3 years 7 months)
Processed invoices and wire transfers, prepared A/P batches, reconciled accounts, analyzed charges, and resolved short payments to maintain vendor relations.
Processor / Account Coordinator
Prosource Corp.
Aug 1999 - Dec 1999 (4 months)
Managed invoice input, direct payment processing, A/P batch preparation, account reconciliation, and research to resolve order and payment discrepancies.
Junior Staff Accountant
Miccosukee Indian Gaming
Dec 1996 - Jul 1999 (2 years 7 months)
Performed daily audits and data entry, reconciled transactions, prepared closing reports, and organized financial spreadsheets to report financial activity accurately.
Bank Teller / Customer Service
Washington Mutual Bank
Aug 1996 - Dec 1996 (4 months)
Processed deposits, withdrawals, and wire transfers, handled large cash volumes and checks, and promoted bank products while delivering customer service.
Accounts Payable Clerk
Benihana National Corporation
Jun 1995 - Jul 1996 (1 year 1 month)
Reconciled purchase orders and invoices, reported debit and credit activity, and managed stop payment processing to ensure accurate accounts payable records.
Education
Degrees, certifications, and relevant coursework
Barry University
Bachelor of Science
Grade: 3.8 GPA
Earned a Bachelor of Science degree from Barry University with a GPA of 3.8.
Availability
Location
Authorized to work in
Job categories
Skills
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