Mia Johnson
@miajohnson
Resourceful accounting professional skilled in financial analytics and customer relations.
United StatesWhat I'm looking for
I am an innovative problem solver with a strong background in accounting and financial analytics. My experience includes supporting the United States Government court finance systems, where I have successfully blended advanced technical skills with business acumen to deliver impactful solutions. I pride myself on my ability to analyze complex issues and develop creative resolutions that prioritize team success.
Throughout my career, I have demonstrated a commitment to outstanding customer service and building strong business relationships. My role as an Accounting Technician at DC Superior Courts has honed my skills in accounts payable and receivable, cash application, and financial data analysis. I have created organized systems for document management and conducted training for new staff, emphasizing collaboration and support.
With a proactive approach and exceptional organizational skills, I am dedicated to maintaining accurate financial records and ensuring compliance with legal guidelines. I am eager to leverage my expertise in a dynamic work environment where I can continue to grow and contribute to the success of my team.
Experience
Work history, roles, and key accomplishments
Accounting Technician
DC Superior Courts
Jun 2019 - Present (6 years)
Supported accounts payable (A/P), cash application, and accounts receivable (A/R) with aging report reconciliation and collections. Reviewed and updated financial data and payment receipt information related to fines, fees, and other court-related financial orders. Conducted report analysis to accurately apply payments to the appropriate case filings.
Deputy Clerk
DC Superior Courts
Jun 2016 - Present (9 years)
Collaborated with the Assistant Deputy Director (ADD) and supervisory probation officers in the Court Social Services Division (CSSD). Assisted with serving and supervising pre- and post-adjudicated juveniles. Prepared check payments files and uploaded them into the court online banking system; monitored daily for flagged transactions, researched issues, reviewed accounts payable invoices, and ens
Sr. Customer Specialist
Bank of America
Sep 2014 - Present (10 years 9 months)
Coached staff on transactional & workflow efficiency to raise overall customer satisfaction ratings. Used profiling analysis tools to identify cross-sell opportunities and made outbound sales calls to increase product per customer ratio. Developed and maintained relationships with Bank of America partners to maximize sales opportunities.
Financial Sales Consultant
PNC Bank
Feb 2013 - Present (12 years 4 months)
Cross-sold additional consumer products such as checking retirement services, loans, and cash management products through referrals from partners. Developed and maintained relationships with PNC partners to maximize sales opportunities. Represented the bank at various functions to gain new client acquisitions and develop client relationships.
Education
Degrees, certifications, and relevant coursework
Western High School
High School Diploma, General Studies
Obtained a High School Diploma from Western High School in Baltimore, MD. This foundational education provided essential skills and knowledge.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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