As an Associate Business Analyst, I configure and maintain Salesforce features based on business needs, work with stakeholders to understand requirements, and recommend solutions. I also create Salesforce reports and dashboards and support testing and user acceptance testing.
As a freelance Salesforce Administrator/Developer, I configured Salesforce to meet business requirements, managed data migration and production deployments, and used Workflow Rules and Process Builder to automate business processes. I hold Salesforce Administrator, OmniStudio Developer, and Salesforce Associate certifications.
