Open to opportunities

Aila Aliely Nerit

@ailaalielynerit

Message

Hospitality professional delivering guest-centered front office and service.

Philippines

Message

What I'm looking for

I seek a guest-focused hospitality role where I can apply front office, guest service, and operations skills, grow under a professional team, and contribute to high-quality service delivery.

I am a tourism and hospitality professional with hands-on experience in front desk operations, guest services, and basic clinical support within fast-paced environments. I graduated Cum Laude in Bachelor of Science in Tourism Management from Central Luzon State University and completed industry internships and certifications including aviation grooming, front office services, food safety, and basic life support.

I have delivered accurate administrative support, managed appointments and billing, rotated through housekeeping, events, and F&B operations during immersive programs, and completed a 600-hour aviation internship. I bring strong verbal and written communication, conflict resolution, adaptability, and a service-driven mindset to roles that prioritize guest satisfaction and efficient operations.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Officer

Current

Gan Advanced Osseointegration Center

Aug 2025 - Present (5 months)

Greet patients, manage phone inquiries and schedule appointments while processing payments and daily reports; supported clinical operations by assisting patients in treatment rooms and coordinating follow-ups. Prepared accurate daily income reports and billing statements, improving administrative accuracy and patient experience.

Customer Service Scheduling Billing Patient Support Conflict Resolution

Education

Degrees, certifications, and relevant coursework

Central Luzon State University

Bachelor of Science, Tourism Management

2021 - 2025

Grade: Cum Laude

Activities and societies: Hospitality & Tourism Immersion, Local Student Duty Program, Stay and Learn Program, internships and seminars in front office, housekeeping, events management, and F&B operation.

Bachelor of Science in Tourism Management completed with Cum Laude honors, focused on hospitality and tourism operations through coursework and industry immersions.