RGRaquel Gilles
@raquelgilles
Customer-focused front desk officer with experience in hospitality and administrative support.
PhilippinesWhat I'm looking for
I am a dedicated front desk officer with multi-year experience in hospitality and customer-facing roles, including positions at Oregon Hotel and Drive Inn, Prime City Personal Hotel / Gardenview Hotel, and SanRoque National High School. I bring practical knowledge in reception, guest services, and merchandising, and I aim to apply and expand my skills to contribute to an organization's success.
I have a background in Computer Secretarial studies and hands-on experience as a promodiser and front desk officer. I am reliable, service-oriented, and eager to grow professionally in administrative or hospitality roles where I can deliver consistent, friendly service and support team objectives.
Experience
Work history, roles, and key accomplishments
Front Desk Officer
Oregon Hotel and Drive Inn
Dec 2022 - Dec 2024 (2 years)
Managed front desk operations, guest check-in/check-out, and customer service for hotel guests from December 2022 to December 2024, maintaining high service standards and efficient front-office workflows.
Front Desk Officer
Prime City Personal Hotel / Gardenview Hotel
Jan 2019 - Dec 2020 (1 year 11 months)
Performed front desk duties including guest reception, reservations management, and billing from January 2019 to December 2020, improving guest satisfaction through attentive service.
Promodiser
Convoy Marketing Corporation
Feb 2015 - Dec 2018 (3 years 10 months)
Executed product promotions and merchandising from February 2015 to December 2018, driving product visibility and supporting sales initiatives on the ground.
Education
Degrees, certifications, and relevant coursework
Navotas Polytechnic College
Computer Secretarial
2013 - 2014
Completed tertiary-level studies in Computer Secretarial at Navotas Polytechnic College from 2013 to 2014.
San Roque National High School
Secondary Education
2007 - 2011
Attended secondary education at San Roque National High School from 2007 to 2011.
San Roque Elementary School
Primary Education
2001 - 2007
Completed primary education at San Roque Elementary School from 2001 to 2007.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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