Giftsy Mae Malig

I’m a hospitality professional with a Bachelor of Science in Tourism Management, eager to combine my knowledge with hands-on experience to support strong guest experiences and company growth. I’m highly dedicated, enthusiastic, and goal-driven, with a focus on learning quickly and performing well under expectations.

Through training and immersion with airlines and service programs, I developed readiness for passenger-facing roles, including PAGSS Passenger Service Agent Course, Customer Service and Work Etiquette, Airport Safety and Security Orientation, and MIAA Security Awareness. I also completed internship experience with Cebu Pacific Air in the Treasury Department and worked with Oman Air Manila in the Departure Area.

In my recent work, I served as a Front Desk Officer for Ayala Land Premier, where I relied on strong organizational and time management skills, interpersonal communication, and customer service to support daily operations at the property. I bring a proactive, adaptable attitude—willing to be trained and ready to contribute immediately.