Aida Tos Arnau

As a Sales Advisor, I utilized active listening and relationship-building techniques to assess customer needs and provide tailored solutions. I established purchasing needs and offered personalized guidance on product selection.

In my role as a Virtual Academic Advisor, I provided assistance and counseling to students in selecting educational programs, ensuring they received the necessary support for their academic journey.

As an intern translator for the Leisure team, I assisted in translating documents and materials, enhancing my translation skills and understanding of the industry.

As a Customer Service Associate, I managed a high volume of customer interactions via chat, email, and phone, addressing inquiries, feedback, and complaints while organizing refunds and collaborating with the operations team.

Completed a Master's degree focusing on French Teaching Education, which involved advanced studies in language pedagogy and teaching methodologies.

Achieved a Master's degree in Professional Translation Technologies, emphasizing the integration of technology in translation processes.

Graduated with a degree in Translation and Interlinguistic Mediation, focusing on multilingual communication and translation techniques.