DHDijana Hadzic-Mahmutovic
@dijanahadzicmahmutov
Customer-focused sales agent with strong communication skills.
NetherlandsWhat I'm looking for
I am a dedicated sales professional with extensive experience in customer service and sales roles. My journey began with a diploma in Trade/Administration from Mondial College, which laid the foundation for my career in various retail and sales environments.
Currently, I work as a Call Agent at Movements d.o.o., where I excel in B2B outbound and inbound sales, utilizing my skills in marketing and appointment setting. My previous roles as a cashier and salesperson have honed my abilities in customer relations and management, making me a versatile asset in any customer-focused position.
Experience
Work history, roles, and key accomplishments
Call Agent
Movements d.o.o.
Jul 2013 - Present (11 years 10 months)
Responsible for sales and marketing as a B2B outbound and inbound agent. Engaged in cold calling and appointment setting to enhance client relationships.
Cashier
Coop
Jul 2011 - Sep 2011 (2 months)
Managed cash register operations and provided customer service during the tenure.
Jewelry Store Seller
Tovli
May 2011 - Jul 2011 (2 months)
Handled cash register management and assisted in sorting and displaying jewelry items.
Clothing Store Salesperson
Next Outlet Store
Apr 2011 - May 2011 (1 month)
Managed cash register operations and assisted customers with clothing selections and store organization.
Textile Store Seller
Zeeman
Dec 2009 - Mar 2010 (3 months)
Responsible for cash register management and assisting in the organization and sorting of textile products.
Education
Degrees, certifications, and relevant coursework
Mondial College
Diploma, Trade/Administration
2009 -
Achieved a diploma in Trade/Administration, focusing on skills relevant to business and trade operations.
Tech stack
Software and tools used professionally
Availability
Location
NetherlandsAuthorized to work in
Job categories
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