Ahsan Riyaz

Performs end-to-end investigations, including video verifications, to identify bad actors and mitigate operational risks. Partners with cross-functional teams to drive productivity, quality, and customer experience.

Led a team of risk specialists and auditors to deliver high-quality investigations. Implemented quality assurance processes and ensured adherence to investigation guidelines.

Coached new hires and tenured investigators to mitigate fraud risks related to buyer accounts. Worked across teams and global operations to enable accurate, customer-focused decisions.

Served as SME for Arabic-language investigations, handling complex and sensitive cases. Translated complex content between English and Arabic with high accuracy and cultural sensitivity.

Conducted investigations on customer concerns using analytical and problem-solving approaches. Translated and reviewed content accurately while maintaining terminology consistency.

Translated and reviewed Arabic legal documents for global clients.

Translated and reviewed Arabic legal documents for global clients.

Translated documents between English and Arabic, proofread and edited content, and managed day-to-day operations for UAE and KSA clients.

Taught Arabic language (A1–C2 levels) and delivered translation training to B1 and B2 level students. Supported institute translation needs involving Arabic language.

Pursued a Master of Arts in Arabic Language and Literature from Jawaharlal Nehru University, New Delhi, from 2016 to 2018.

Completed a Bachelor of Arts (Honours) in Arabic Language and Literature from Jamia Millia Islamia, New Delhi, from 2013 to 2016.

Completed the 10+2 level from U.P. Board of Madrasa Education in 2012.

Completed the Almiyat (equivalent to X) from U.P. Board of Madrasa Education in 2012.