Open to opportunities

divya User

@divyauser5

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Experienced Fraud Risk & Investigation professional with a focus on compliance.

India

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What I'm looking for

I seek a challenging role in a dynamic organization that values compliance and offers opportunities for professional growth.

I am a dedicated professional with extensive experience in fraud risk management and financial crime investigation. Currently, I work at First Abu Dhabi Bank, where I support fraud risk monitoring by analyzing alerts generated by our systems to prevent and detect fraudulent activities. My role involves documenting research, monitoring trends, and ensuring customer protection against fraud.

Previously, I served as an AML Sanctions Officer at ANZ, where I conducted thorough reviews of clients and transactions to minimize risks. I prepared detailed reports on suspicious activities and collaborated with various departments to ensure compliance with AML regulations. My background also includes experience in operations, where I mentored new staff and handled customer service agreements.

Experience

Work history, roles, and key accomplishments

Current

Fraud Risk & Investigation (FRI)

Current

First Abudhabi Bank (FAB GBS)

Jul 2022 - Present (2 years 11 months)

Supported Fraud Risk Monitoring by reviewing alerts generated by fraud prevention & monitoring systems to prevent & detect frauds. Reviewed and concluded alerts generated by the system, while continuously monitoring current trends in the fraud landscape.

Fraud Prevention Fraud Detection Alerting Transaction analysis Monitoring Data Analysis Investigation Financial Crime

Financial Crime Spec- Financial Crime Threat Management

ANZ

Apr 2019 - Jun 2022 (3 years 2 months)

Performed periodic reviews on clients & customers using various source systems to minimize potential risks to the bank. Prepared AML & KYC reports on suspicious accounts/transactions and conducted periodic reviews to identify, investigate, and report unusual activity to MLRO's.

AML KYC Sanctions Financial Crime Risk Management Transaction Monitoring Compliance

Sr. Representative, Operations

Concentrix (Then IBM Daksh)

Nov 2013 - Aug 2018 (4 years 9 months)

Planned retirement benefits (annuities) for UK customers and transferred customer funds to other banks. Conducted AML verification for individual and corporate entities, ensuring compliance with all AML laws, regulations, and guidelines.

AML KYC Customer Service Compliance Mentorship SLA Management Financial Services Operations Data Analysis

Research and Resource Centre Coordinator

AWAKE (NGO)

Jan 2012 - Dec 2013 (1 year 11 months)

Coordinated events, programs, and exhibitions, and organized self-developmental programs for women empowerment. Prepared event success storyboards for the organization's magazine and conducted basic computer training for women.

Event Coordination Program Management Community Outreach Training Research Resource Management Reporting Communication Project Coordination

Education

Degrees, certifications, and relevant coursework

Seshadripuram Evening Degree College

Bachelor of Commerce, Commerce

Completed a Bachelor of Commerce degree from Seshadripuram Evening Degree College, affiliated with Bangalore University. The curriculum provided a strong foundation in business and financial principles.