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Damerla Sandeep

@damerlasandeep

Risk and compliance professional at Wells Fargo analyzing banking complaints to identify control gaps and guide remediation.

India

Message

At Wells Fargo, I review complex legal, regulatory, and fraud-related consumer banking complaints. I analyze complaint trends and root causes to identify control weaknesses and recommend corrective actions.

I develop executive dashboards, MIS reports, and KPIs that track complaint volumes, fraud trends, financial exposure, and remediation effectiveness. I share risk assessments and recommendations with senior stakeholders to support governance and continuous improvement.

At Goldman Sachs, I led and mentored a team of 12 fraud specialists, and delivered SME training on Pega, LexisNexis, and Tableau. Earlier, at Amazon, I developed proactive counterfeit investigation frameworks that improved investigation and resolution efficiency by 91%.

Experience

Work history, roles, and key accomplishments

Current

AVP - Business Accountability Specialist

Current

Wells Fargo

Jun 2023 - Present (3 years 5 months)

Lead complex reviews and investigations of legal, regulatory and fraud-related consumer banking complaints, assessing compliance, operational and financial risks. Develop executive dashboards, MIS reports, and KPIs to monitor complaint volumes, fraud trends, and remediation effectiveness.

Compliance Risk Management Risk Assessment Root Cause Analysis Data Analysis Tableau Excel Executive Dashboards MIS Reporting Fraud Analysis Consumer Protection Law FINRA Risk Management Framework

Senior Fraud Specialist

Goldman Sachs

Aug 2021 - May 2023 (1 year 9 months)

Led and mentored a team of 12 specialists, strengthening investigative quality and operational performance. Managed complex fraud investigations and customer dispute resolutions while achieving 100% SLA compliance and regulatory adherence.

Fraud Investigation Team Leadership Data Analysis Quality Audits Performance Dashboards PEGA LexisNexis Tableau Regulatory Compliance Mastercard Chargebacks

Risk Investigator

Amazon

Apr 2017 - Jul 2021 (4 years 3 months)

Conducted complex fraud and counterfeit seller investigations by analyzing seller activity, order trends, invoices and Proof of Authentication. Improved investigation and resolution efficiency by 91% by developing proactive counterfeit investigation frameworks.

Fraud Investigation Anti‑Counterfeit Detection Data Analysis Root Cause Analysis Executive Reporting Quality Audits Mentorship