At Leon’s Furniture, I handled customer calls about damaged furniture and appliances, explained warranty coverage, and followed cases through repair or exchange. I also assisted with returns, refunds, and price matching, and coordinated delivery appointments.
At McDonald’s, I served as a first point of contact for guest needs and concerns, trained new employees, and hosted weekly Family Nights.
Most recently, I worked remotely as an Online Data Analyst at TELUS Digital AI, researching and verifying online information and evaluating search results and transcripts. My experience also includes electrical apprenticeship work at WSG Energy Services BC Ltd., F&M Installations Ltd., and Fluor Constructors Canada Ltd.
