Open to opportunities

AHMED SALIM

@ahmedsalim1

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Certified IT Support Specialist with expertise in virtual assistance.

Cameroon

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What I'm looking for

I seek a dynamic role that allows me to leverage my IT skills and contribute to team success while fostering professional growth.

I'm Ahmed, a highly skilled IT Support Specialist with a strong background in information technology. With hands-on experience in IT support and remote assistance, I ensure smooth virtual operations. I am certified as a Virtual Assistant Professional (VAP) and excel in administrative tasks, project coordination, and technical support using tools like Asana, Trello, and Slack.

Throughout my career, I have successfully resolved 95% of customer IT support queries within 24 hours, significantly improving client satisfaction and reducing downtime. My commitment to optimizing system performance and delivering efficient digital solutions has driven me to lead successful tech sales campaigns, generating substantial revenue through cold calling and lead generation efforts.

Experience

Work history, roles, and key accomplishments

Current

IT Support Specialist

Current

resumeefy Limited

Apr 2024 - Present (1 year 1 month)

Ahmed is currently working as an IT Support Specialist at resumeefy Limited, where he manages executive calendars, schedules meetings, and coordinates travel arrangements. He has successfully enhanced social media engagement and implemented efficient email management systems, contributing to improved client communication and increased sales.