Ahmed Naser
@ahmednaser
Dedicated technician with strong skills in customer service and data analysis.
What I'm looking for
My name is Ahmed Nasser Khalaf, and I am a dedicated technician with a strong background in customer service and data analysis. I have honed my skills through various roles, including my current position at Egypt Telecom, where I serve as a Technician, Data Reviewer, and Customer Service Representative. My experience in these roles has equipped me with the ability to effectively communicate with customers and resolve their issues efficiently.
In addition to my technical expertise, I have a diploma in commerce and have developed a diverse skill set that includes penetration testing, computer maintenance, and data entry. I am passionate about leveraging my skills to contribute to a dynamic team and help drive success within the organization. I am always eager to learn and grow, and I believe that my strong work ethic and commitment to excellence will make me a valuable asset to any company.
Experience
Work history, roles, and key accomplishments
Technician, Data Reviewer & Customer Service Representative
Egypt Telecom
Jan 2019 - Present (6 years 5 months)
Currently working as a Technician, Data Reviewer, and Customer Service Representative. Responsibilities include troubleshooting technical issues, reviewing data for accuracy, and assisting customers with inquiries.
Mobile Lines Sales Representative
Al-Mahdi Company
Jan 2021 - Feb 2021 (1 month)
Worked as a Mobile Lines Sales Representative, responsible for selling mobile lines and providing customer service. Developed strong communication skills and product knowledge to assist customers effectively.
Education
Degrees, certifications, and relevant coursework
Diploma in Commerce
Diploma, Commerce
Availability
Location
Authorized to work in
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