AN
Open to opportunities

Ahmed Naser

@ahmednaser

Dedicated technician with strong skills in customer service and data analysis.

Egypt

What I'm looking for

I am looking for a role that allows me to utilize my technical skills while providing excellent customer service and opportunities for professional growth.

My name is Ahmed Nasser Khalaf, and I am a dedicated technician with a strong background in customer service and data analysis. I have honed my skills through various roles, including my current position at Egypt Telecom, where I serve as a Technician, Data Reviewer, and Customer Service Representative. My experience in these roles has equipped me with the ability to effectively communicate with customers and resolve their issues efficiently.

In addition to my technical expertise, I have a diploma in commerce and have developed a diverse skill set that includes penetration testing, computer maintenance, and data entry. I am passionate about leveraging my skills to contribute to a dynamic team and help drive success within the organization. I am always eager to learn and grow, and I believe that my strong work ethic and commitment to excellence will make me a valuable asset to any company.

Experience

Work history, roles, and key accomplishments

ET
Current

Technician, Data Reviewer & Customer Service Representative

Egypt Telecom

Jan 2019 - Present (6 years 5 months)

Currently working as a Technician, Data Reviewer, and Customer Service Representative. Responsibilities include troubleshooting technical issues, reviewing data for accuracy, and assisting customers with inquiries.

AC

Mobile Lines Sales Representative

Al-Mahdi Company

Jan 2021 - Feb 2021 (1 month)

Worked as a Mobile Lines Sales Representative, responsible for selling mobile lines and providing customer service. Developed strong communication skills and product knowledge to assist customers effectively.

Education

Degrees, certifications, and relevant coursework

DC

Diploma in Commerce

Diploma, Commerce

Tech stack

Software and tools used professionally

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Ahmed Naser - Technician, Data Reviewer & Customer Service Representative - Egypt Telecom | Himalayas