Open to opportunities

Ahmed Attar

@ahmedattar

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Client onboarding & operations specialist helping SaaS teams onboard faster and reduce churn.

Egypt

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What I'm looking for

I’m looking for a remote SaaS role where I can build structured onboarding, automate client follow-ups, and use dashboards to track client health—so we onboard faster, reduce churn, and grow retention.

I help SaaS and tech companies onboard clients faster, reduce churn, and improve retention through structured onboarding systems, automation, and data-driven dashboards. In 8 months, I onboarded 700+ clients and reduced onboarding time by 50%, while improving client retention by 20% through onboarding automation and optimization.

As a Virtual Onboarding Specialist at Air.ai, I led end-to-end onboarding, built automation workflows, and created onboarding pipelines in HubSpot and GoHighLevel (GHL). I develop Google Sheets dashboards to track onboarding progress and client health, automate follow-ups and reminders, and manage communication and issue resolution while partnering with product and engineering teams.

Experience

Work history, roles, and key accomplishments

Current

Client Onboarding Specialist

Current

Air.ai

Apr 2023 - Present (3 years 1 month)

Led end-to-end onboarding for 700+ clients, reducing onboarding time by 50% through automation workflows and optimized processes. Improved scheduling efficiency by 30% and reduced delays by 25% while tracking onboarding progress and client health via dashboards.

Client Onboarding Workflows Zapier KPI Tracking Client Retention

Executive Assistant to CEO

Alouf Group

Oct 2022 - Mar 2023 (5 months)

Managed executive operations, including scheduling and communication, and improved internal workflow efficiency and coordination. Served as a point of contact for operational updates and issue follow-ups.

Executive Support Scheduling Executive Communication Stakeholder Management Time Management Google Workspace Slack Asana

Sales & Office Coordinator

Unitech Egypt

Jun 2021 - Apr 2022 (10 months)

Improved tracking systems and reduced delays by strengthening operational follow-up and coordination. Supported dashboards and reporting to improve visibility into performance and progress.

Reporting KPI Tracking Dashboard Support Process Improvement Client Coordination Google Sheets Trello Google Workspace