Amr Bassiouny
@amrbassiouny
Operations and process improvement specialist driving data-led onboarding efficiencies.
EgyptWhat I'm looking for
I am an operations and process improvement specialist with experience streamlining onboarding, building dashboards, and leading cross-functional initiatives across EMEA and MENA markets. I design and automate workflows, translate complex processes into clear actionable steps, and create documentation and training that improve activation and communication quality.
My background includes reducing onboarding time through automation, partnering with BI and business teams to ensure KPI accuracy, and managing supplier and partner onboarding funnels that delivered double-digit improvements in new-user activation. I prioritize data-driven decisions, stakeholder collaboration, and customer-first operational excellence.
Experience
Work history, roles, and key accomplishments
AMLed cross-functional initiatives to streamline seller onboarding and designed automated workflows and dashboards that reduced onboarding time and improved communication quality across EMEA.
UBSupplier Operations Supervisor
Uber
Jan 2019 - Jan 2021 (2 years)
Oversaw the supplier onboarding funnel from registration to activation across multiple MENA markets, built dashboards to track conversion and resolved bottlenecks that improved new user activation by double-digit percentages.
UBDriver New Supply Operations Executive
Uber
Jan 2018 - Jan 2019 (1 year)
Managed onboarding communications with drivers and internal stakeholders to ensure smooth launches and high retention across Cairo operations.
Research Executive
AWE Market Research
Jan 2017 - Jan 2018 (1 year)
Conducted market research activities supporting client projects and data collection efforts for Cairo-based studies.
Sales Executive
Mini Cooper
Jan 2015 - Jan 2017 (2 years)
Executed sales activities for Mini Cooper in Cairo, managing client relationships and contributing to showroom targets.
Education
Degrees, certifications, and relevant coursework
Modern Sciences and Arts University
Bachelor of Information Systems Management, Information Systems Management
Bachelor of Information Systems Management completed at Modern Sciences and Arts University.
El Alsson British and American International School
GCSE / High School Diploma, General Secondary Education
2015 - 2017
Completed GCSE / High School diploma at El Alsson British and American International School.
Availability
Location
EgyptAuthorized to work in
Job categories
Interested in hiring Amr?
You can contact Amr and 90k+ other talented remote workers on Himalayas.
Message AmrFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
