Ahmad Cordell

I am Ahmad Cordell, a versatile and dedicated professional with a strong background in customer service, training, and audio/visual support. My experience has equipped me with the ability to excel in high-pressure situations, utilizing critical thinking to resolve issues efficiently. I pride myself on my proficiency in handling customer inquiries through various channels, including in-person, phone, email, and chat, always maintaining a high level of professionalism.

In my current role as an A/V Technician, I have honed my skills in setting up and troubleshooting video conferencing equipment, ensuring seamless operations for meetings and events. My commitment to delivering program training and education has allowed me to keep participants knowledgeable and safe. I am proficient in Microsoft Office, Google Workspace, and Zoom, which enhances my ability to provide excellent customer service and support.