Ahmad User
@ahmadalidar
Director of Products building SaaS platforms—owning roadmaps, growth metrics, and cross-functional delivery.
What I'm looking for
I’m a product leader with 9+ years building SaaS products across regulated, fast-growth, and platform environments. I own the full lifecycle—from “roadmap zero to scaled adoption”—and I deliver against hard metrics like 20–30% gains in adoption, retention, and operational efficiency. I’m equally comfortable setting product vision for executive stakeholders and sprint planning with engineering.
At PsychPlus (TX, USA) as Director of Products, I owned product strategy across 4 interconnected platform modules—scheduling, billing, communications, and virtual service delivery—serving 2,000+ enterprise clients and 50K+ end users. I architected and executed a 12-month product roadmap that drove 20% platform usage growth, while balancing compliance requirements, market trends, and business objectives. I built and mentored a cross-functional product team of 10+ PMs, delivering a 25% improvement in core workflow efficiency and a 15% lift in user satisfaction scores.
My focus stays on measurable impact: I redesigned onboarding and engagement flows to grow active utilization by 22% and deployed a product analytics layer to reduce user abandonment by 17% within two quarters. In earlier roles (ProductManager at PsychPlus and Locl, ProductManager at Glowfish Product Studio, ProjectManager at BlueJay, and Head of ProductDesign at Techverx), I consistently led roadmap execution, multi-stakeholder launches, user research, and go-to-market releases—raising NPS, adoption, and delivery velocity through disciplined KPI/OKR planning.
Experience
Work history, roles, and key accomplishments
Director of Products
PsychPlus
Jun 2025 - Present (1 year)
Owned product strategy across four interconnected platform modules (scheduling, billing, communications, virtual service delivery) serving 2,000+ enterprise clients and 50K+ end users. Delivered a 12-month roadmap driving 20% platform usage growth, improving core workflow efficiency by 25%, user satisfaction by 15%, and reducing user abandonment by 17%.
Product Manager
PsychPlus
Mar 2024 - Jun 2025 (1 year 3 months)
Owned end-to-end requirements for 100+ user stories across 12+ stakeholder groups, reducing backlog resolution time by 20%. Built an OKR-aligned KPI framework that increased feature adoption by 30% and improved user retention by 18%, and shipped Agile releases with zero critical post-release rollbacks across eight consecutive releases.
Product Manager
Locl
Jul 2023 - Mar 2024 (8 months)
Drove product roadmap execution aligned to business goals and market trends, prioritizing the feature backlog to accelerate delivery velocity by 35%. Led cross-functional product launches and contributed to three go-to-market releases in under 12 months, improving NPS by 14 points using user interview and competitive insights.
Product Manager
Glowfish Product Studio
Feb 2021 - Jul 2023 (2 years 5 months)
Managed delivery of 10+ product releases, overseeing cross-functional teams of 20+ across engineering, sales, and marketing to ship on time and within scope. Recruited and onboarded 15+ technology team members, scaling capacity from a 5-person team to a full-stack product unit and translating complex requirements into roadmaps and sprint-ready user stories for a 10K+ user product.
Project Manager
BlueJay
Jul 2020 - Feb 2021 (7 months)
Owned product strategy across four interconnected platform modules (scheduling, billing, communications, virtual service delivery) serving 2,000+ enterprise clients and 50K+ end users. Executed a 12-month roadmap that drove 20% platform usage growth, improved core workflow efficiency by 25% and user satisfaction by 15%, and reduced user abandonment by 17% through analytics-driven iterations.
Head of Product Design
Techverx
Jul 2019 - Jun 2020 (11 months)
Led UX/product design across client engagements, contributing to three client renewals by improving core usability metrics. Conducted competitive analysis and market research that shaped product positioning strategy for four active client accounts.
Education
Degrees, certifications, and relevant coursework
Product School
Growing as Product Manager, Product Management
2022 -
Completed the course 'Growing as Product Manager' with Product School in 2022.
Product School
Product Analysis Certificate, Product Analytics
2022 -
Completed a Product Analysis Certificate program with Product School in 2022.
Interaction Design Foundation
Human Computer Interaction, Human-Computer Interaction
2021 -
Completed the 'Human Computer Interaction' program from IDF in 2021.
Product School
Choosing Product Tech Stack, Product Technology
2021 -
Completed the course 'Choosing Product Tech Stack' with Product School in 2021.
Interaction Design Foundation
Design Thinking, Design Thinking
2021 -
Completed a 'Design Thinking' program from IDF in 2021.
Interaction Design Foundation
Design for Usability, Usability Design
2020 -
Completed 'Design for Usability' through IDF in 2020.
BeaconHouse National University
Bachelor of Science, Software Engineering
2013 - 2017
Earned a BSc in Software Engineering from BeaconHouse National University from 2013 to 2017.
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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