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Ahmad User

@ahmadalidar

Director of Products building SaaS platforms—owning roadmaps, growth metrics, and cross-functional delivery.

Pakistan
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What I'm looking for

I’m looking to lead product strategy end-to-end in a growth-focused SaaS environment—balancing compliance and speed—where I can own roadmaps, measure outcomes with OKRs/KPIs, and collaborate tightly with engineering to ship impactful features.

I’m a product leader with 9+ years building SaaS products across regulated, fast-growth, and platform environments. I own the full lifecycle—from “roadmap zero to scaled adoption”—and I deliver against hard metrics like 20–30% gains in adoption, retention, and operational efficiency. I’m equally comfortable setting product vision for executive stakeholders and sprint planning with engineering.

At PsychPlus (TX, USA) as Director of Products, I owned product strategy across 4 interconnected platform modules—scheduling, billing, communications, and virtual service delivery—serving 2,000+ enterprise clients and 50K+ end users. I architected and executed a 12-month product roadmap that drove 20% platform usage growth, while balancing compliance requirements, market trends, and business objectives. I built and mentored a cross-functional product team of 10+ PMs, delivering a 25% improvement in core workflow efficiency and a 15% lift in user satisfaction scores.

My focus stays on measurable impact: I redesigned onboarding and engagement flows to grow active utilization by 22% and deployed a product analytics layer to reduce user abandonment by 17% within two quarters. In earlier roles (ProductManager at PsychPlus and Locl, ProductManager at Glowfish Product Studio, ProjectManager at BlueJay, and Head of ProductDesign at Techverx), I consistently led roadmap execution, multi-stakeholder launches, user research, and go-to-market releases—raising NPS, adoption, and delivery velocity through disciplined KPI/OKR planning.

Experience

Work history, roles, and key accomplishments

PS
Current

Director of Products

PsychPlus

Jun 2025 - Present (1 year 1 month)

Owned product strategy across four interconnected platform modules (scheduling, billing, communications, virtual service delivery) serving 2,000+ enterprise clients and 50K+ end users. Delivered a 12-month roadmap driving 20% platform usage growth, improving core workflow efficiency by 25%, user satisfaction by 15%, and reducing user abandonment by 17%.

PS

Product Manager

PsychPlus

Mar 2024 - Jun 2025 (1 year 3 months)

Owned end-to-end requirements for 100+ user stories across 12+ stakeholder groups, reducing backlog resolution time by 20%. Built an OKR-aligned KPI framework that increased feature adoption by 30% and improved user retention by 18%, and shipped Agile releases with zero critical post-release rollbacks across eight consecutive releases.

LO

Product Manager

Locl

Jul 2023 - Mar 2024 (8 months)

Drove product roadmap execution aligned to business goals and market trends, prioritizing the feature backlog to accelerate delivery velocity by 35%. Led cross-functional product launches and contributed to three go-to-market releases in under 12 months, improving NPS by 14 points using user interview and competitive insights.

GS

Product Manager

Glowfish Product Studio

Feb 2021 - Jul 2023 (2 years 5 months)

Managed delivery of 10+ product releases, overseeing cross-functional teams of 20+ across engineering, sales, and marketing to ship on time and within scope. Recruited and onboarded 15+ technology team members, scaling capacity from a 5-person team to a full-stack product unit and translating complex requirements into roadmaps and sprint-ready user stories for a 10K+ user product.

BL

Project Manager

BlueJay

Jul 2020 - Feb 2021 (7 months)

Owned product strategy across four interconnected platform modules (scheduling, billing, communications, virtual service delivery) serving 2,000+ enterprise clients and 50K+ end users. Executed a 12-month roadmap that drove 20% platform usage growth, improved core workflow efficiency by 25% and user satisfaction by 15%, and reduced user abandonment by 17% through analytics-driven iterations.

Education

Degrees, certifications, and relevant coursework

Product School logoPS

Product School

Growing as Product Manager, Product Management

2022 -

Completed the course 'Growing as Product Manager' with Product School in 2022.

Product School logoPS

Product School

Product Analysis Certificate, Product Analytics

2022 -

Completed a Product Analysis Certificate program with Product School in 2022.

Interaction Design Foundation logoIF

Interaction Design Foundation

Human Computer Interaction, Human-Computer Interaction

2021 -

Completed the 'Human Computer Interaction' program from IDF in 2021.

Product School logoPS

Product School

Choosing Product Tech Stack, Product Technology

2021 -

Completed the course 'Choosing Product Tech Stack' with Product School in 2021.

Interaction Design Foundation logoIF

Interaction Design Foundation

Design Thinking, Design Thinking

2021 -

Completed a 'Design Thinking' program from IDF in 2021.

Interaction Design Foundation logoIF

Interaction Design Foundation

Design for Usability, Usability Design

2020 -

Completed 'Design for Usability' through IDF in 2020.

BU

BeaconHouse National University

Bachelor of Science, Software Engineering

2013 - 2017

Earned a BSc in Software Engineering from BeaconHouse National University from 2013 to 2017.

Tech stack

Software and tools used professionally

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