AS

Open to opportunities

Agnieszka Siuba

@agnieszkasiuba

Hospitality professional delivering attentive guest service and operational support.

What I'm looking for

I seek a guest-facing hospitality role where I can deliver exceptional service, support operations, and grow within an international, service-oriented team.

I am a hospitality professional with extensive experience as Chef de Rang, guest-service coordinator, and receptionist across Switzerland, Germany, and Spain. I excel in high-end guest service, cash handling, complaint resolution, and building strong customer relationships while working in international teams.

I have supported logistics and supplier partnerships for an online wine shop, contributed to operations at luxury properties, and bring language skills in Polish, Spanish, German, and English. I am service-oriented, adaptable, and reliable under pressure.

Experience

Work history, roles, and key accomplishments

IP

Current

Online Wine Shop Assistant

Current

Independent Project

Apr 2025 - Present (9 months)

Supported development of an online wine shop with responsibilities in customer relations, logistics, procurement and partnership building with producers.

E commerce Support Customer Relations Logistics Procurement Multilingual Communication

PL

Chef de Rang

Priva Alpine Lodge

Jan 2025 - Apr 2025 (3 months)

Provided professional guest service in a luxury environment, maintaining high standards of hospitality and supporting service operations.

Guest Service Upselling POS Cash Handling Team Collaboration Hospitality Customer Relations

EP

Chef de Rang

Edelweiss & Post

Dec 2020 - Oct 2024 (3 years 10 months)

Managed cash operations and provided attentive guest service, ensuring accurate billing and a service-oriented guest experience.

Cash Handling Billing Guest Service Teamwork

IT

Chef de Rang

Italofritzen

Mar 2019 - Mar 2020 (1 year)

Delivered front-of-house service, collaborating within a team to provide efficient and flexible guest service operations.

Teamwork Flexibility Order Management Hospitality

PS

Guest Service Coordinator

Paradisus by Melia Salinas

Jul 2017 - Jan 2019 (1 year 6 months)

Ensured guest satisfaction by handling billing, processing complaints and claims efficiently, and coordinating service resolution.

Guest Relations Billing Customer Satisfaction Coordination Communication

HF

Receptionist

Hotel Fachfrau

Apr 2013 - Sep 2013 (5 months)

Registered patients/guests and handled confidential data while supporting front-desk administrative tasks.

Reception Administrative Support Communication Record keeping

Education

Degrees, certifications, and relevant coursework

SP

Samuel B. Linde College of Modern Languages, Poznan

Licentiate, Spanish Philology

2013 - 2016

Studied Spanish Philology at Samuel B. Linde College of Modern Languages in Poznan from 2013 to 2016.

PW

Psychologische und Pädagogische Beratungsstelle, Września

Vocational training, Psychological and Pedagogical Counseling

2008 - 2012

Completed training in psychological and pedagogical counseling with duties including patient registration and handling confidential data.

Tech stack

Software and tools used professionally

Gmail

Immer

Availability

Open to opportunities

Location

Switzerland

Authorized to work in

Job categories

Chef De Rang Guest Services Associate Receptionist Rooms & Guest Services Operations Front Desk Attendant Client Relations Chef De Groupe

Skills

Guest Service Cash Handling Logistics Support Multilingual Communication Team Collaboration Attention To Detail Service Orientation Registration And Confidential Data Handling Gmail Immer

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Agnieszka Siuba - Online Wine Shop Assistant - Independent Project | Himalayas