Ruben Hernandez
@rubenhernandez1
I lead Burger King shifts, teams, quality, and customer satisfaction.
SwitzerlandWhat I'm looking for
I led shifts at Burger King in Altdorf, coordinating teams, daily operations, quality, and customer satisfaction while training new employees.
My background spans restaurant service, bar work, reception, and guest support in Portugal and Switzerland. I'm looking to grow into a role with greater responsibility.
Experience
Work history, roles, and key accomplishments
Shiftleader
Burger King
Jun 2024 - Jul 2025 (1 year 1 month)
Led shifts and coordinated the team, ensuring quality and customer satisfaction. Trained new employees and managed daily operations.
Mitarbeiter
Burger King
Dec 2022 - Jun 2024 (1 year 6 months)
Provided customer service, prepared food, and maintained hygiene standards. Supported kitchen and cashier operations.
Rezeptionist
Hotel Pateo Village
Dec 2019 - Jun 2020 (6 months)
Received and cared for guests, managed booking inquiries and complaints.
Barmann
Os Salgados Restaurant
Sep 2017 - Jun 2019 (1 year 9 months)
Prepared and served drinks, provided customer service, and managed inventory.
Kellner
Gastronomiebetriebe
Sep 2016 - Jul 2017 (10 months)
Provided table service and guest care.
Education
Degrees, certifications, and relevant coursework
Agostinho Roseta
Tourismuskaufmann, Tourism
2017 - 2019
Completed training as a Tourism Management Assistant (Tourismuskaufmann) at Agostinho Roseta from 2017 to 2019.
EB2,3 Dr. Francisco Cabrita
Ausbildung in Service, Bar und Tourismus, Service, Bar and Tourism
2016 - 2017
Completed training in service, bar, and tourism at EB2,3 Dr. Francisco Cabrita from 2016 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
SwitzerlandAuthorized to work in
Salary expectations
Skills
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