Looking for a job

Agha Mudassir Ahmad

@aghamudassirahmad

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I resolve customer issues and streamline CRM workflows using GoHighLevel, Zendesk, and automation tools.

Pakistan

Message

What I'm looking for

I'm looking for a full-time remote role in customer support, CRM management, or automation and workflow coordination with a distributed team. I value flexible time zones, client communication, organized processes, and opportunities to improve customer experiences.

At AGENT CRM, I resolved customer inquiries across chat, inbound and outbound calls, maintaining empathetic communication while meeting response-time expectations. I managed ticketing workflows, documented cases accurately, and followed up on every request.

I also supported GoHighLevel funnels, workflows, and automations to keep client communication and lead follow-up running smoothly. I'm seeking a remote customer support, CRM management, or workflow coordination role with a distributed team.

Experience

Work history, roles, and key accomplishments

Customer Support Agent

AGENT CRM

Nov 2024 - Apr 2026 (1 year 5 months)

Resolved customer inquiries across chat, calls, and other channels, maintaining a professional and empathetic tone. Managed CRM and ticketing workflows, diagnosed issues, and supported GoHighLevel automations to improve response quality.

Customer Support Ticketing CRM GoHighLevel Zendesk Workflow Automation Troubleshooting