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Afshan Nazar

@afshannazar

Business Operations Manager at Nano Lab (D Squared Worldwide), improving ecommerce order placement and business operations.

Pakistan

Message

At Nano Lab (D Squared Worldwide), I work on day-to-day operational challenges for businesses, including project plans, proposals, and operations policies and procedures. I also manage online inventory, invoicing, customer reporting, and ecommerce operations.

I successfully implemented a new ecommerce order-placement process to increase productivity. My work includes managing Shopify and Amazon orders and coordinating inventory across logistics and 3PL platforms.

At New Horizons Computer Learning Centre, I managed training and business operations, with responsibility for company-wide training initiatives. I helped meet annual training and operations targets by 20% profit and worked with internal teams and vendors to deliver training programs.

At Al Khawarizmi International College, I managed IT, administration, operations, training, and the exam center. I facilitated international forensic and security training for Abu Dhabi law-enforcement and worked on training-center and program accreditation with ACTVET and UAE-NQA.

Experience

Work history, roles, and key accomplishments

Current

Business Operations Manager

Current

Nano Lab (D Squared Worldwide)

Dec 2022 - Present (3 years 11 months)

Managed day-to-day operational challenges for clients, including project management, administration, business proposals, and vendor negotiations. Oversaw ecommerce operations, financial reporting, and cross-functional coordination.

Operations Management Project Management business proposal development Vendor Management Ecommerce Quickbooks Shopify Amazon CRM Payroll SOPs Supply Chain Inventory Management Market Research Social Media Marketing

Operations, Training and Administration Manager

New Horizons Computer Learning Centre

Jan 2017 - Oct 2020 (3 years 9 months)

Managed day-to-day training and business operations, achieving 20% profit growth. Oversaw training delivery, vendor relationships, and cross-functional coordination to ensure client success.

Training Management Operations Management Vendor Management Budgeting Forecasting Customer Service Quality Assurance LMS Great Plains E Learning ILT Mentorship

Head of Department (IT, Admin, Operations, Training and Exam Center)

Al Khawarizmi International College

Mar 2010 - Dec 2016 (6 years 9 months)

Managed training and administration operations, achieving 10% profit growth. Oversaw exam centers, developed business plans, and ensured compliance with accreditation standards.

Operations Management Training Management Exam Management Accreditation KPI Management Financial Reporting Project Management Vendor Management Team Leadership Compliance

Project Coordinator and Quality Assurance

MediaLinkers

Dec 2008 - Jan 2010 (1 year 1 month)

Supervised technical design and programming teams, ensuring project quality through testing and client communication. Resolved team and customer queries efficiently.

Quality Assurance Project Coordination Team Supervision Client Communication Testing

Business System Support Development Trainee

Telenor Telecommunications

Jul 2008 - Sep 2008 (2 months)

Participated in a business system support development training program.

Education

Degrees, certifications, and relevant coursework

The Association of Business Practitioners & ABE, EduQual London

Advanced Diploma, International Business

IBS Advanced Diploma in International Business Skills completed in 2014, accredited by the Scottish Credit and Qualifications Framework (SCQF) at Level 7.