Looking for a job

Afifa Ahmed

@afifaahmed

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I run efficient operations, recruitment, billing, and service delivery across EdTech and B2B.

India

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What I'm looking for

I'm looking for an operations or administration role where I can improve workflows, coordinate teams and stakeholders, manage service delivery, and contribute to efficient business growth.

I've led day-to-day academic and administrative operations at British Youth International College, coordinating students, parents, and teaching staff to keep EdTech services consistent and on time.

I manage full-cycle recruitment, virtual class schedules, student demos, invoices, payment links, operational records, and KPI tracking. I also plan monthly marketing campaigns, writing blogs and articles, designing graphics, and building outreach partnerships.

Previously at Banu’s Holdings, I managed the end-to-end B2B order-to-delivery cycle for pre-cut fruits and vegetables supplied to restaurants and retail marts. I coordinated suppliers, pricing, documentation, quality checks, dispatch readiness, and customer issue resolution.

At Civil’s Daily, I supported students and teaching staff through admissions, examinations, schedules, and accurate operational data. I bring a practical, process-focused approach to keeping communication, records, and workflows running smoothly.

Experience

Work history, roles, and key accomplishments

Operations & Administration Manager

British Youth International College

Apr 2024 - Aug 2026 (2 years 4 months)

Directed day-to-day academic and administrative operations for an EdTech program, coordinating students, parents, and teaching staff. Owned full-cycle recruitment, scheduled student demos and classes, and executed monthly marketing campaigns.

Operations Management Administrative Management Recruitment Scheduling Marketing Campaigns Content Writing Graphic Design KPI Tracking Invoicing Vendor coordination

Operations Executive

Banu's Holdings

Nov 2022 - Mar 2024 (1 year 4 months)

Managed end-to-end B2B operations for a pre-cut fruits and vegetables supplier, overseeing the full order-to-delivery cycle. Processed orders, generated invoices and purchase orders, coordinated with suppliers, and performed quality-control checks.

Operations Management Order Processing Invoicing Purchase Order Supplier Coordination Quality Control Customer Support Reporting

Administration Executive

Civil's Daily

Jan 2019 - Oct 2022 (3 years 9 months)

Served as the primary point of contact for students, coordinating meetings and academic sessions. Managed admissions, examination, sales, and operations data, and streamlined communication channels.

Administrative Management Student coordination Data Management Examination Coordination Communication Skills Record keeping