Adrian User
@adrianuser13
I streamline fulfilment operations and resolve customer delivery issues in fast-moving startups.
South AfricaWhat I'm looking for
At Supplement Labs South Africa, I manage end-to-end order fulfilment, from processing and packing to shipping and courier coordination. Since January 2026, I’ve personally fulfilled 1,000+ customer orders worth more than R700,000 and reduced average processing time from three days to one.
I investigate customer issues, work directly with courier companies to resolve delivery problems, oversee product handling and quality control, and prepare daily operational reports. I enjoy taking ownership in fast-moving environments and improving the workflows that shape the customer experience.
Experience
Work history, roles, and key accomplishments
Operations / Lab Supervisor
Supplement Labs South Africa
Jan 2026 - Present (7 months)
Managed end-to-end order fulfilment, including processing, packing, shipping, and courier coordination. Personally fulfilled over 1,000 customer orders, cut processing time from 3 to 1 day, and resolved customer issues directly.
Education
Degrees, certifications, and relevant coursework
Impaq
National Senior Certificate, General
Completed the National Senior Certificate (Matric / Grade 12) through Impaq in South Africa.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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