ntombi nkuta

Generated sales and closed deals via phone while maintaining client relationships and presenting products effectively.

Responsible for processing and managing customer credit claims, ensuring data accuracy in Syspro, and collaborating with logistics for accurate dispatch. Provided customer support and addressed complaints efficiently while maintaining high customer satisfaction.

Generating sales and closing deals over the phone by contacting potential and existing customers, presenting products/services, and maintaining customer relationships.

Responsible for processing customer credit claims, managing sales queries, and ensuring data accuracy in Syspro. Liaised with logistics for timely dispatch and resolved customer complaints to enhance service delivery.

Supervised warehouse operations, trained staff, managed outbound logistics, and ensured compliance while processing customer orders and route planning.

Supported marketing campaigns and event coordination while managing product returns and inspections.

Supervised daily warehouse operations, trained staff, managed outbound logistics, and coordinated vehicle dispatch. Maintained inventory systems and ensured compliance with operational procedures.

Advised clients on financial products and maintained compliance while building rapport to enhance client relationships.

Advised clients on financial products and investment strategies while managing customer portfolios and ensuring compliance with standards. Addressed customer inquiries and resolved issues effectively.

Executed marketing campaigns, coordinated promotional events, and managed returns and inspections of damaged goods.

Managed front-desk operations, scheduled meetings, and provided HR and office support while handling procurement tasks.

Handled office management tasks, assisted with HR duties, managed inventory and correspondence, and provided reception services.

Captured and managed data for internal systems, ensuring accuracy and efficiency in data handling.

Captured and managed data in internal systems, ensuring accuracy and efficiency in data handling.

Completed an Excel Certificate focusing on advanced features including Pivot Tables.

Completed Firefighter Level 1 training to gain essential skills in emergency response.

Achieved FICA and FIAS Accreditation to comply with financial regulations.

Completed a Computer and Call Centre Certificate to enhance skills in technology and customer service.

Completed Matric (Grade 12) with a focus on foundational education.