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@adriansobstyl
Dedicated operation specialist with a strong customer service background.
I am an Operation Specialist at Amazon, where I excel in planning, organizing, and coordinating business operations while effectively solving emerging errors. My experience in this role has honed my ability to multitask and manage complex situations efficiently.
Previously, I worked as a Player Support Specialist at Keywords Studios, where I provided friendly and knowledgeable service, consistently achieving positive customer feedback. My journey in customer service began at Wayfair, where I delivered professional support, and I further developed my skills as a Call Agent at eBay, handling high call volumes with accuracy.
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Work history, roles, and key accomplishments
Amazon
Jul 2024 - Present (1 year 4 months)
Responsible for planning, organizing, and coordinating business operations while addressing and resolving emerging errors to ensure smooth functionality.
Keywordsstudios
May 2022 - Jun 2024 (2 years 1 month)
Provided friendly and knowledgeable support to players, consistently achieving positive feedback through effective communication and problem resolution.
Wayfair
Oct 2021 - Apr 2022 (6 months)
Delivered warm and professional customer support, focusing on maximizing customer satisfaction ratings through effective service.
eBay
May 2021 - Sep 2021 (4 months)
Managed high call volumes with accuracy and efficiency, contributing to optimum productivity in a fast-paced environment.
Degrees, certifications, and relevant coursework
Office Management
2018 - 2020
Software and tools used professionally
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