Adrianna Rose
@adriannarose
Customer service professional with strong data-entry and problem-management skills.
What I'm looking for
I am a customer service professional with a Bachelor's degree in Computer Graphics Technology from Purdue University and hands-on experience supporting callers and managing customer issues.
I have worked as a Customer Service Representative at Radial (remote) from August 2022 to August 2024 and at Group O from July 2025 to September 2025, handling inbound calls, taking detailed notes, and resolving problems.
My core strengths include data entry, problem management, phone etiquette, and proficiency with Microsoft Office and databases, which I apply to deliver accurate, timely support and maintain customer satisfaction.
I am authorized to work in the US and seek opportunities where I can continue to grow my customer service expertise, contribute to team success, and support excellent customer experiences.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Group O
Jul 2025 - Sep 2025 (2 months)
Handled inbound customer calls and recorded call notes to resolve issues during a short-term assignment from July to September 2025.
Customer Service Representative
Radial
Aug 2022 - Aug 2024 (2 years)
Provided remote customer support by handling inbound calls and documenting notes to assist with issue resolution from August 2022 to August 2024.
Education
Degrees, certifications, and relevant coursework
Purdue University
Bachelor's degree, Computer Graphics Technology
2018 - 2022
Completed a Bachelor's degree in Computer Graphics Technology at Purdue University from August 2018 to May 2022.
Availability
Location
Authorized to work in
Job categories
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