Open to opportunities

Adriana Soto

@adrianasoto

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Third-year IT student with a focus on healthcare technology.

United States

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What I'm looking for

I am looking for opportunities that allow me to apply my IT skills in healthcare settings, fostering innovation and improving patient care.

I am a third-year Information Technology B.S. student at the University of Central Florida, minoring in Security in Computing and Health Administration. I am passionate about leveraging technology to improve healthcare systems and am eager to expand my professional network and gain hands-on experience in the field. My academic journey has equipped me with a solid foundation in IT principles, and I am planning to pursue a Master's in Healthcare Administration post-graduation.

Throughout my professional experience, I have held various roles that blend technology and healthcare. As a Clinical Applications IT Service Desk member, I provided frontline support for electronic health record systems, trained clinical staff, and coordinated updates with IT teams. My role as an Executive Assistant to the CEO further honed my organizational and communication skills, allowing me to manage complex schedules and facilitate high-level meetings effectively.

I am committed to continuous learning and development, as evidenced by my involvement in projects such as creating an accessible website for exotic animal care and setting up an Etsy shop for my personal nail art business. I am fully bilingual in English and Spanish, which enhances my ability to communicate effectively in diverse environments.

Experience

Work history, roles, and key accomplishments

Current

Certified Trainer

Current

Bosphorus

Jun 2024 - Present (1 year)

Greeted guests with a welcoming Turkish phrase and guided them through the menu, assisting with translations and suggestions. Supported servers by delivering food to tables and packing to-go orders.

Customer Service Menu Guidance Order Management Team Collaboration

Executive Assistant to CEO

Confidential

Oct 2023 - Jun 2024 (8 months)

Managed the CEO's personal and professional calendar, coordinating travel arrangements and confidential materials. Oversaw furnishing of international properties, managed expense reports, and took meeting notes.

Calendar Management Travel Coordination Confidentiality Expense Reporting Meeting Minutes Property Management

Clinical Applications IT Service Desk

Confidential

Oct 2022 - Oct 2023 (1 year)

Assisted healthcare providers with EHR systems and clinical applications, providing frontline support for technical issues. Trained clinical staff on software use, workflows, and troubleshooting procedures.

EHR Clinical Applications Technical Support Software Training Troubleshooting

Patient Access Coordinator

Confidential

Oct 2022 - Oct 2023 (1 year)

Registered patients and verified insurance information, scheduling appointments and explaining billing policies. Coordinated with various departments to ensure smooth patient flow and updated patient demographics.

Patient Registration Insurance Verification Scheduling Billing Data Entry

Executive Administrative Assistant/Events Coordinator

Confidential

Sep 2019 - Sep 2022 (3 years)

Provided comprehensive administrative support to C-level executives, coordinating high-level meetings and travel logistics. Planned and executed corporate events, managed internal communications, and oversaw vendor negotiations.

Administrative Support Executive Assistance Event Planning Travel Coordination Vendor Management Internal Communications

Administrative Assistant

Veterans Hospital

May 2019 - Sep 2019 (4 months)

Handled medical forms for discharged psychiatric patients and returned their belongings, while also organizing a redesigned cleaning method for patient rooms. Assisted in the Radiology department by guiding patients, providing pre-scan substances, and scheduling appointments.

Medical Records Management Patient Support Administrative Assistance Process Improvement Radiology Support Scheduling

Education

Degrees, certifications, and relevant coursework

University of Central Florida

Bachelor of Science, Information Technology

Grade: 3.12/4.00

Currently pursuing a Bachelor of Science in Information Technology, with minors in Security in Computing and Health Administration. The curriculum includes relevant coursework such as COP3502, CIS 3003, MAC 2311C, MAC 2312, PHY2048, and CIS3360, focusing on core IT principles and specialized areas. Planning to pursue a Master's in Healthcare Administration post-graduation.

Valencia College

Associate in Arts, General Studies

Grade: 3.23/4.00

Completed an Associate in Arts in General Studies, providing a foundational understanding across various disciplines. This degree prepared for further academic pursuits in Information Technology.