Open to opportunities

Adriana Salazar

@adrianasalazar

Message

I lead higher education digital transformations, SaaS implementations, and process improvements.

United Kingdom

Message

What I'm looking for

I'm looking to lead business transformation and systems implementation work where I can improve processes, translate stakeholder needs into practical solutions, and deliver measurable benefits across higher education, healthcare, or regulated environments.

I've led higher education technology transformation work at Durham University, Ellucian, and The Reverse Mentoring Practice, translating complex operational needs into practical systems, processes, and measurable improvements.

At Durham University, I led a student recruitment implementation that increased user engagement by 50%, saved approximately 1,250 administrative hours annually, and improved lead conversion tracking accuracy by 35%. I bring hands-on experience across Banner, Tribal Student CRM, student finance, admissions, enrolment, academic progression, statutory reporting, requirements, process modelling, and stakeholder-led delivery.

Experience

Work history, roles, and key accomplishments

Current

Programme Lead and Consultant

Current

The Reverse Mentoring Practice

Jan 2022 - Present (4 years 7 months)

Designing and implementing business transformation programmes for employees in private, higher education, and healthcare sectors. Managed client relationships, gathered requirements, and led systems implementation activities.

Business Transformation Stakeholder Management Requirements Gathering Systems Implementation Process Analysis Data Migration Vendor Management Training