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David vinod Munnangi

@davidvinodmunnangi

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I am a Business Analyst specializing in digital transformation and analytics.

United Kingdom

Message

What I'm looking for

I seek Business Analyst roles in collaborative Agile teams focused on digital transformation and data-driven process improvements, where I can lead requirement gathering, stakeholder engagement, and measurable impact while growing my product and analytics expertise.

I recently completed a 1st Class MSc in Digital Information & Systems Innovation and bring 3+ years of practical experience across business analysis, systems administration, and student services. I focus on requirement gathering, process mapping, and delivering data-driven solutions within Agile environments.

I have led large-scale analyses and stakeholder engagements—managing information systems for 3,500+ stakeholders, resolving 5,000+ student queries, and analysing 100k+ search queries for product features. I drive measurable improvements (75% workflow gains, 90% satisfaction, 35% UX gains) and maintain strong compliance and audit outcomes while continuously improving processes with tools like Power BI, Azure DevOps, JIRA and Visio.

Experience

Work history, roles, and key accomplishments

Business Systems Administrator

Leeds College of Building

Jan 2025 - Jun 2025 (5 months)

Managed information systems for document gathering from 3,500+ stakeholders processing 20+ files daily and optimized workflows, improving process efficiency and accuracy by 75%. Maintained GDPR and ESFA compliance frameworks, achieving 100% audit success with clients.

Information Systems Workflow Optimization GDPR Compliance Audit Process Improvement Stakeholder Management Data Processing Microsoft Office

Student Information Service Advisor

University of Leeds

Jun 2024 - Jan 2025 (7 months)

Facilitated resolution of 5,000+ student queries, enhancing service and increasing satisfaction by 90%. Analyzed service trends and CRM engagement to improve departmental issue resolution rates by 40%.

Customer Service CRM Data Analysis Power BI Microsoft Office

Business Analyst

HCL Technologies

Jan 2022 - Aug 2023 (1 year 7 months)

Conducted functional analysis of 100k+ search queries and managed UAT for Microsoft Bing, driving a 35% improvement in UX/UI issues. Facilitated stakeholder workshops and authored user stories across agile sprints, supporting full SDLC using Azure DevOps.

Requirements Gathering UAT Azure DevOps SDLC Agile Process Improvement Jira

Education

Degrees, certifications, and relevant coursework

University of Leeds

Master of Science, Digital Information Management & Systems Innovation

2023 - 2024

Grade: First Class

Activities and societies: Election Campaign Manager for postgraduate officer (2024); Vice President of a charity with 500+ members.

Graduated with First Class Master of Science in Digital Information Management & Systems Innovation; modules included Business Analytics (82%), Digital Transformation (77%), AI, and Project Management (Agile, JIRA).

Pondicherry University

Master of Technology, Electronics and Communication Engineering

2020 - 2022

Completed Master of Technology in Electronics and Communication Engineering with modules including AI Machine Learning (76%), Modern Communications (92%), and Advanced Computer Systems (90%).